Fraud Alert for Debit Card Users
There is a current scam being sent to consumers via text and e-mail messages throughout Central Illinois. The text message or e-mail states your bank card has been temporarily DE-ACTIVATED and to call the number. DO NOT CALL THIS NUMBER as this is a phishing scam trying to get access to your personal financial information. If you did call the number and provide information, immediately call us at 1-800-597-2977 so we can close your debit card to prevent fraudulent transaction attempts. If you call after our normal bank hours, press 0 for Lost or Stolen Debit Cards.
Fraudulent Phone Call Regarding Debit Cards
We have had several customers who have had some automated phone calls advising that their Debit card has been deactivated. The caller is asking the customer to press 1 and enter their 16 digit card number. Prairie State Bank & Trust would like you to be aware of this scam and please do not respond to this call.
If you have had any such call and have given your card number out, please immediately call our Customer Service Line at 1-800-597-2977 so that we may place a stop on your card.